FAQ

Introduction

Welcome to our FAQ — Strong as an Ox™
Looking for answers? You’ve come to the right place. This FAQ covers everything you need to know about Strong as an Ox™: our mission, our products, shipping, payments, returns, and how to care for your gear.

FAQ - What is Strong as an Ox™?

Strong as an Ox™ is a bold apparel brand inspired by strength, resilience, and character. We create powerful designs that reflect determination, pride, and a strong identity — whether you're at the gym, on the street, or in the wild.
Our company is based in Europe, but we work with suppliers in the United States to ensure fast delivery and high-quality service for our U.S. customers.

FAQ - What kind of products do you offer?

We offer a wide range of products including:

  • Athletic and casual t-shirts

  • Sweatshirts and hoodies

  • Hats and accessories

  • Water bottles and training gear

We’re constantly updating our collection — check our Shop page for the latest drops.

FAQ - How long does shipping take?

Most orders are processed within 2–5 business days.
Once shipped, delivery usually takes 3–7 business days in the U.S.

You’ll receive a tracking number by email as soon as your order is on its way.

FAQ - What payment methods do you accept?

We accept all major payment methods:

  • Credit/debit cards (Visa, Mastercard, AMEX)

  • Apple Pay

All transactions are secure and encrypted.

FAQ - How to care for my garment?

To keep your Strong as an Ox™ apparel looking great and lasting longer:

  • Wash inside out with cold water (30°C / 86°F)

  • Use mild detergent

  • Avoid bleach or harsh chemicals

  • Air dry if possible

  • Use low heat if ironing (never iron prints directly)

  • Always check the care label for best results

This ensures your gear stays strong — just like you.

FAQ - Can I return or exchange a product?

Since each item is made on demand, we only accept returns if:

  • The item arrived damaged

  • There was a manufacturing error

  • You received the wrong product

This policy helps us reduce waste and avoid overproduction.
Need to return something? Email us at contact@strongasanox.store within 7 days of receiving your order.

FAQ - How can I contact you?

Got a question not covered in this FAQ?
Reach out at contact@strongasanox.store — we’ll get back to you within 24–48 hours (Mon–Fri).
You can also follow us on Instagram for updates and new gear!